Terms & Conditions

By placing an order via www.plantaflora.ae, you agree to understand and accept the following Terms and Conditions.

Our flowers, available on this website, are natural and perishable. The lifespan of flowers varies depending on the species.

Please note that the appearance of flowers may vary slightly from the images on Plantaflora.ae due to natural variations in color and size based on the season.

In the event of unavailability, our customer care team will contact you promptly to discuss suitable alternatives and proceed based on your preference.

Packaging for the flowers may differ from the images displayed on Plantaflora.ae.

We strongly recommend adding a personal message for the recipient, particularly for gift orders.

The price of the Flowers will be as indicated on the relevant order page of Plantaflora.ae (VAT shall apply).

Deliveries are processed upon online payment, involving the following steps:

• ·         Selection of Flower(s)
• ·         User Registration
• ·         Card Payment Confirmation
• ·         Email Notification

By using www.plantaflora.ae, you agree to the following Terms of Service:

• Acceptance of Terms

Using our website implies your acceptance of these terms.

• Amendments to Terms

We may modify these terms at any time, with changes becoming effective upon posting on the website.

• Purchases and Payments

All purchases adhere to our Payment Policy.

We accept payments online using Visa and Master Card credit/debit cards, American Express cards in AED (or any other agreed currency). Look for the logos of these accepted cards on our Home page and Payment checkout page.

Delivery information, as well as our refund and return policies, can be found on the Plantaflora.ae website.