FAQ
Frequently Asked Questions
To place an order, simply browse our website, select the products you'd like to purchase, and add them to your cart. Then, proceed to the checkout, where you can provide your shipping information and payment details.
We accept various payment methods, including credit and debit cards, PayPal, and other secure online payment options. You can choose the one that's most convenient for you during checkout.
The delivery time depends on your location and the shipping method you choose. Typically, orders are processed within 1-2 business days, and delivery times vary by destination.
We have a return and refund policy in place. If you receive a damaged or incorrect item, please contact our customer support within 24 hrs of receiving your order, and we will assist you with a return or exchange.
Each plant comes with specific care instructions on its product page. We also have a Plant Care section on our website where you can find general care tips and FAQs for plant maintenance.
If you have any questions or need assistance, please don't hesitate to reach out to our customer support team. You can contact us through the provided email or phone number, and we'll be happy to assist you.
We are committed to sustainability. We strive to source our products from ethical and eco-friendly suppliers whenever possible. You can find specific information about the sustainability of each product in its description.
