Shipping & Delivery Information

At Plantaflora, we are committed to delivering fresh and beautiful flowers, plants, chocolates, and cakes to your doorstep with utmost care and efficiency. Below, you'll find details about our delivery options and charges.

Shipping Methods & Charges

We offer multiple delivery options to suit your needs:

Same-Day Delivery

• Delivery Time: Within 24 hours

• Charges: Free

• Availability: Available for all orders placed before our cut-off time.

Standard Delivery

• Delivery Time: Within 5 hours

• Charges: AED 30.00

• Availability: Available for all locations within our service area.

Express Delivery

• Delivery Time: 1 to 2 hours

• Charges: AED 150.00

• Availability: Ideal for urgent orders. Subject to order confirmation and location feasibility.

Delivery Coverage

We currently deliver across Dubai and Abu Dhabi. For specific location coverage and any delivery restrictions, please contact our support team.

Order Processing & Cut-Off Times

• Orders placed before [specify cut-off time] qualify for same-day delivery.

• Orders placed after cut-off may be scheduled for the next day.

Special Delivery Requests

If you have specific delivery requirements, such as a preferred time slot or special instructions, please mention them at checkout or contact our team in advance.

Delivery Policy

• We ensure that all items are delivered in pristine condition.

• In case of unforeseen delays due to weather or other factors, we will keep you informed.

• If the recipient is unavailable, we may leave the order with security/reception or reschedule the delivery based on feasibility.

For further assistance, feel free to reach out to our customer support team at

Delayed or Missing Shipments

If your package is delayed or you suspect it’s missing, please contact our customer service team at info@plantaflora.ae or call us at 02 207 2345. We’ll investigate the issue and keep you updated with the status of your order.

If you have any further questions about shipping or need more information, feel free to reach out to our support team. We're here to help!